In the bustling town of Hanover, Pennsylvania, a hidden gem has been making waves in the local dining scene – Sallies and Sammies. This cozy 32-seat Salad and Sandwich Cafe, owned by the dynamic duo of Joseph and Jennifer Holmes, has quickly become a favorite among food lovers in the area. For a small town, we have a lot of coffee and food choices, but I was excited to see their breakfast and lunch menus and the apparent quality of their food. I was impressed with the cleanliness and good vibe of this cozy, bright cafe. Joseph is the chef, and Jennifer runs the front of the house. I was immediately impressed by the modern use of technology to display their menu beautifully and the efficient ordering system.
The food I ordered was excellent, and so was their customer service. As they had recently opened, they had 7 Five-star reviews. I could tell that they were not afraid of innovation. I asked Jennifer if they would be willing to try out Reprenu’s Google Review card and demonstrated how it worked. The card uses NFC technology, and when an NFC-enabled phone taps the card, the Google Review form pops up on the customer’s phone for the customer to leave a quick review on the spot. Jennifer began using the card and placed it near her register on 03/19/2024. One month later, on 04/19/2024, she had collected 22 5-star reviews, a 300% increase in reviews. We now have added the Google review plate, which I believe is an even better solution as it is specifically designed to be at the point of sale, is NFC-enabled, and has a QR code that can be scanned for older non-NFC-enabled phones. As of 09/18/2024, the business has 54 5-star reviews. As of 12/29/2024, they have 66 Reviews! The beauty of our system is that it simply makes getting reviews more straightforward and faster. Seeing the reviews piling up and knowing that Reprenu had a small role in this new business’s success was exciting.
As Sallies and Sammies’ success story continues to inspire other small businesses in Hanover and beyond, it’s clear that modern solutions like Reprenu are essential for thriving in today’s business world.
The future looks brighter than ever for Joseph and Jennifer Holmes, thanks to their amazing food and customer service. By embracing the power of innovative technology and a commitment to serving up smiles, one salad and sandwich at a time.
At Reprenu we would love to help you get similar results for your business!4
