Starting an HVAC business is challenging. Struggling to rank on Google should not be on that list of challenges. Having a simple, affordable, quick, easy, and complete system to collect positive reviews, respond to them, and automatically post them to your website and your company’s Facebook and Instagram pages is a possible dream come true with Reprenu. Between managing service calls, handling unexpected repairs, and keeping up with customers, marketing might feel like an afterthought. But if your business isn’t showing up when people search for “HVAC repair near me,” you’re leaving money on the table.
Google Reviews plays a massive role in your HVAC company’s visibility. The more reviews you have (and the better they are), the higher Google ranks your business in search results. But here’s the problem—most struggling HVAC companies don’t have a system to collect positive reviews.
Don’t worry. In this post, we’ll explain why Google Reviews matter, the common mistakes HVAC companies make, and a simple system for starting to collect them today.
Why Are Google Reviews So Important for HVAC Businesses?
Imagine a homeowner’s AC just stopped working in the middle of a heatwave. What’s the first thing they do?
They grab their phone and type “HVAC repair near me.” Google shows them a list of local HVAC companies, but they don’t just pick any company—they look at the reviews.
- A company with 50+ five-star reviews? They’re calling them first.
- A company with only 3 reviews or none at all? Probably not getting the call.
Google Reviews don’t just help build trust with potential customers—they directly impact how high your business ranks in local searches. The more (and better) reviews you have, the easier it is for new customers to find you.
Why Most HVAC Companies Struggle to Get Reviews
Have you tried getting reviews but aren’t seeing results, you’re not alone. Here are the most common mistakes:
❌ Not Asking for Reviews – Your happy customers would probably love to leave a review, but if you’re not reminding them, they won’t think to do it.
❌ Making It Too Complicated – If customers have to search for your business on Google or jump through hoops to leave a review, most won’t bother.
❌ Waiting Too Long to Ask – People forget fast. If you wait days (or even weeks) to ask for a review, they might not remember the experience clearly enough to write one.
❌ Relying on Email Alone – While email is useful, many people ignore review requests in their inbox. You need a more direct way to ask.
Does this sound familiar, don’t worry—there’s a simple fix.
A Simple System to Start Collecting Google Reviews
If you want to effortlessly collect reviews and boost your Google ranking, follow this simple system:
✅ Ask Immediately After the Job – The best time to ask for a review is right after you’ve completed the service when the customer is still happy with your work.
✅ Use Reprenu’s Google Review NFC Chip/QR Code Card – Instead of asking customers to “find you on Google,” or sending them a link later, when you hand them, an invoice explain that you are new in the business and their feedback would help you greatly. Show them your Google NFC Chip/QR Code card and ask them if they have their cell phone. By bringing the card near their phone if it is NFC enabled your Google review link will appear in their browser or if it is an older phone ask them to scan the QR code and your Google Business Profile and your Google review form will appear on their phone ready for them to leave you a positive review on the spot.
✅ Use Text Messages – Texting is more effective than email. After finishing a job, send a quick message like:
“Hey [Customer’s Name], thanks for choosing [Your HVAC Business Name]! If you were happy with our service, would you mind leaving us a quick Google review? Here’s the link: [Insert Google Review Link]”
✅ Offer a Gentle Reminder – If they don’t leave a review right away, follow up in a day or two with a friendly reminder.
✅ Make It a Habit – Train your team to ask for reviews consistently. The more you make it part of your routine, the more reviews you’ll collect over time.
Start Ranking Higher and Winning More Customers
Google Reviews aren’t just “nice to have”—they’re essential for getting more HVAC customers. The good news? You don’t need a complicated marketing strategy to start collecting them.
By simply asking at the right time, making it easy, and following up, you’ll build a strong online reputation that helps your business rank higher, earn trust, and win more service calls.
If you’re struggling to get reviews, start with one small change today: Send a review request after your next job. Over time, those reviews will add up—and so will your customers.
Ready to grow your HVAC business? Start collecting those Google Reviews now! 🚀
Schedule an appointment with me today to demonstrate how Reprenu can make review management and marketing easy! Remember, have a system to collect positive reviews, the more your business is automated and systemized the less it will struggle. Let us help!
Visit our Home page Type in your business name and see how your review widget might look, check out our AI responses to your reviews and how your reviews might look on Google and Instagram.
Book a call here: https://aicalendarfly.com/markw3132/reprenu:-book-a-meeting